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Transform Patient Communication with AI Agents
Automate patient phone calls across scheduling, refills, intake, and after-hours workflows. All while improving access, reducing wait times, and lowering operational costs.
Backed by top VCs
Backed by top VCs
24/7 patient engagement, powered by AI
Give patients immediate, conversational support over the phone. Our AI resolves common requests autonomously, delivering faster answers and a better patient experience at scale.
Never miss another patient call
AI agents answer instantly, triage accurately, and keep your phone lines running 24/7.
Make every staff member more effective
Eliminate busywork and let your team focus on clinical care, not routine tasks and phone trees.
Capture more appointments
Fill cancellations and reduce abandoned calls with specialty specific agents trained on your practice's workflows.
Workflows
Streamlined Patient Processes
Appointment Scheduling
Our AI agents handle scheduling calls by verifying provider availability in real time, and booking appointments directly into your EMR.

Prescription Refills, Labs, and Order Requests
Automatically triage and capture refill, lab, and order requests. AI agents collect required details and surface the request within the patient's chart.

After-Hours Triage
24/7 voice coverage that follows your protocols, escalates urgent cases appropriately, and ensures no patient call goes unanswered after hours.

Patient Intake
AI agents collect demographics, insurance, and diagnosis information before a patient's first visit. If they don't have a chart, the agent will create one via the PMS.

Appointment Reminders
AI agents proactively confirm appointments, handle reschedules, and reduce no-shows.

Custom Workflow Automation
Don't see what you need here? We can design use cases around your most pressing internal workflows.

Appointment Scheduling
Our AI agents handle scheduling calls by verifying provider availability in real time, and booking appointments directly into your EMR.

Integration
Seamless Integration with Leading Systems
Our AI agents integrate effortlessly with top EHR and Practice Management Systems, ensuring end-to-end workflow support for your practice.
FAQs
How long does go-live take?
We can go live with AI agents that handle your end-to-end workflows in 3-4 weeks.
Does Tivara integrate with our systems?
Tivara connects to your EMR and PM System to handle phone call workflows end-to-end: patient look-up, checking provider availability, booking appointments, and task creation. We support leading EMR/PM Systems and can integrate with them directly (via APIs and HL7 interfaces). Lastly, you don’t need to rip out your phone system; our platform works on top of the telephony infrastructure you already have in place.
What if the agent can't resolve a request?
Tivara is designed to be patient-safe by default. When a call is out-of-scope, low-confidence, or requires clinical judgment, the AI agent can escalate calls to your team via live transfer. For after-hours scenarios, the AI agent follows your group's method of notifying on-call providers, ensuring patients get the right level of support, fast.
Is Tivara HIPAA compliant?
Yes. Tivara is purpose-built for healthcare and designed to handle PHI securely. We are fully HIPAA compliant and maintain SOC 2 Type II controls, with strict access controls and auditability. We have enterprise agreements with our AI model providers to ensure no patient data is used to train their models.
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